WIZTV Dongle problem
WIZTV Dongle problem
I recently purchased a WIZTV Dongle and I am having some problems as detailed below:
NETFLIX (Designated Survivor as example)
I am able to enter the Designated screen, actual it is a split screen with the right hand side showing the episodes ( 1 - 9 ), however there are more than 9 episodes and can not find a way to scroll down/page down. I am able to change the Season and find information about the episodes but not cannot access episodes after #9.
iView
When I click on a particular program it goes to a main screen for the program, but I can not find any way to play the program.
I have no problem watching Netflix via my LG smart TV, and had not problem watching iView. However I can no longer access iView from the TV as LG/ABC not longer supper my "old" smart TV.
The Dongle is connected to the modem via cable and to my T4 HDMI (with splitter) but assume it will use WiFi if it pleases.
Hoping somebody can help.
NETFLIX (Designated Survivor as example)
I am able to enter the Designated screen, actual it is a split screen with the right hand side showing the episodes ( 1 - 9 ), however there are more than 9 episodes and can not find a way to scroll down/page down. I am able to change the Season and find information about the episodes but not cannot access episodes after #9.
iView
When I click on a particular program it goes to a main screen for the program, but I can not find any way to play the program.
I have no problem watching Netflix via my LG smart TV, and had not problem watching iView. However I can no longer access iView from the TV as LG/ABC not longer supper my "old" smart TV.
The Dongle is connected to the modem via cable and to my T4 HDMI (with splitter) but assume it will use WiFi if it pleases.
Hoping somebody can help.
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- Wizard God
- Posts: 32714
- Joined: Tue Sep 04, 2007 13:49
- Location: Canberra; Black Mountain Tower transmitters
Re: WIZTV Dongle problem
I've never used the Netflix app on the Beyonwiz dongle (don't have a Netflix account), but I found the SBS OnDemand app impossible to use effectively without the mini-keyboard (and especially its mousepad).
I see that the mini-keyboard can be bought with the dongle for only $1 more, but I don't think the dongle should be sold without the mini-keyboard, or at least there should be some warning that some apps can't be used effectively without mouse input.
The dongle will need to be configured to use WiFi: it will at least need the access password for your home WiFi. It's unlikely to "just use it".
I see that the mini-keyboard can be bought with the dongle for only $1 more, but I don't think the dongle should be sold without the mini-keyboard, or at least there should be some warning that some apps can't be used effectively without mouse input.
The dongle will need to be configured to use WiFi: it will at least need the access password for your home WiFi. It's unlikely to "just use it".
Peter
T4 HDMI
U4, T4, T3, T2, V2 test/development machines
Sony BDV-9200W HT system
LG OLED55C9PTA 55" OLED TV
T4 HDMI
U4, T4, T3, T2, V2 test/development machines
Sony BDV-9200W HT system
LG OLED55C9PTA 55" OLED TV
Re: WIZTV Dongle problem
The Dongle came equipped with the mini-keyboard, and I have being using it with the problems as detailed.
Strange that the Netflix App comes pre-installed and that it does not work. If there is no solution to this simple problem, one has to ask what is the purpose of purchasing this unit.
Strange that the Netflix App comes pre-installed and that it does not work. If there is no solution to this simple problem, one has to ask what is the purpose of purchasing this unit.
-
- Wizard God
- Posts: 32714
- Joined: Tue Sep 04, 2007 13:49
- Location: Canberra; Black Mountain Tower transmitters
Re: WIZTV Dongle problem
Have you tried contacting Beyonwiz support?
For scrolling, have you tried the two-fingered gesture (no, not that one) for scrolling that's suggested on the keyboard mousepat?
For scrolling, have you tried the two-fingered gesture (no, not that one) for scrolling that's suggested on the keyboard mousepat?
Peter
T4 HDMI
U4, T4, T3, T2, V2 test/development machines
Sony BDV-9200W HT system
LG OLED55C9PTA 55" OLED TV
T4 HDMI
U4, T4, T3, T2, V2 test/development machines
Sony BDV-9200W HT system
LG OLED55C9PTA 55" OLED TV
Re: WIZTV Dongle problem
Can't help with Netflix either but I agree that scrolling in any of the apps can be torturous at times. I have Stan and it can be very slow to let you scroll down the lists of seasons and episodes. YouTube seems mostly OK and I have got Kodi to kinda work sometimes but it doesn't play well with Windows. I'll experiment some more with iView but I have had successes with ABC, SBS and Ten to date. I dropped Seven and Nine though - too many ads!
__________________________________
Paul
Beyonwiz T4, 2 x U4: FW - 19.3 20211010
Samsung QA85Q80BAWXXY 4K TV
Samsung QA65Q80TAWXXY 4K TV
Samsung HW Q800BXY soundbar
OverlayHD 1.70, IceTV, Foxtel IQ4
2 x Win7 PCs, 2 x Win10 PCs
Denon AVR -X2400H
Paul
Beyonwiz T4, 2 x U4: FW - 19.3 20211010
Samsung QA85Q80BAWXXY 4K TV
Samsung QA65Q80TAWXXY 4K TV
Samsung HW Q800BXY soundbar
OverlayHD 1.70, IceTV, Foxtel IQ4
2 x Win7 PCs, 2 x Win10 PCs
Denon AVR -X2400H
Re: WIZTV Dongle problem
Limited success with the two figure solution, managed to do it once to episode 16, there are 21. I was unable to go past 16 when I got there, and was unable to repeat it after several attempt.For scrolling, have you tried the two-fingered gesture (no, not that one) for scrolling that's suggested on the keyboard mousepat
Makes one give the "real" two figure salute.
I assume the best way to contact Beyonwiz is via the "Contact Us" in this screen.
Re: WIZTV Dongle problem
I don't have access to one with a keyboard tonight but from memory holding the top trigger button grabs the screen and when you swipe your finger up and down it moves the screen up and down.
Regards,
Wiz HQ
Forum Admin
Wiz HQ
Forum Admin
Re: WIZTV Dongle problem
Yep, holding the top left button while swiping the touch pad works well with iview & Stan to scroll up and down pages.
__________________________________
Paul
Beyonwiz T4, 2 x U4: FW - 19.3 20211010
Samsung QA85Q80BAWXXY 4K TV
Samsung QA65Q80TAWXXY 4K TV
Samsung HW Q800BXY soundbar
OverlayHD 1.70, IceTV, Foxtel IQ4
2 x Win7 PCs, 2 x Win10 PCs
Denon AVR -X2400H
Paul
Beyonwiz T4, 2 x U4: FW - 19.3 20211010
Samsung QA85Q80BAWXXY 4K TV
Samsung QA65Q80TAWXXY 4K TV
Samsung HW Q800BXY soundbar
OverlayHD 1.70, IceTV, Foxtel IQ4
2 x Win7 PCs, 2 x Win10 PCs
Denon AVR -X2400H
Re: WIZTV Dongle problem
Holding the trigger button an swiping did work. Many thanks all I do now have access to Netflix and iView via the HDMI WIZTV dongle.I don't have access to one with a keyboard tonight but from memory holding the top trigger button grabs the screen and when you swipe your finger up and down it moves the screen up and down.
-
- Wizard God
- Posts: 32714
- Joined: Tue Sep 04, 2007 13:49
- Location: Canberra; Black Mountain Tower transmitters
Re: WIZTV Dongle problem
Documentation by experimentation
Peter
T4 HDMI
U4, T4, T3, T2, V2 test/development machines
Sony BDV-9200W HT system
LG OLED55C9PTA 55" OLED TV
T4 HDMI
U4, T4, T3, T2, V2 test/development machines
Sony BDV-9200W HT system
LG OLED55C9PTA 55" OLED TV
Re: WIZTV Dongle problem
Documentation by experimentation
Yes it would really help if even some very basic information about the unit and it's operation was provided even if if it is only online.
Re: WIZTV Dongle problem
After successfully watching Netflix for a few days, I have found that Netflix has requested me to sign in again, but I find that I am unable to do so despite repeated tries, including complete power downs and restarting. Netflix just says wrong user or password.
I have entered the settings and find that most of the options are written with in Chinese, for example;
settings>more settings, the only thing I see is WiFi, Google and Ehernet, while everything else is in Chinese.
1. Is this normal
2. How do I revert it back to all English.
3. I suspect that this could be causing my Netflick sign in problem,
Hoping somebody can help.
I have entered the settings and find that most of the options are written with in Chinese, for example;
settings>more settings, the only thing I see is WiFi, Google and Ehernet, while everything else is in Chinese.
1. Is this normal
2. How do I revert it back to all English.
3. I suspect that this could be causing my Netflick sign in problem,
Hoping somebody can help.
Re: WIZTV Dongle problem
Actually, more likely Korean - mine did something similar a while back. Had to go into settings and reset it to English.Sandy B wrote: ↑Sun Nov 18, 2018 20:33...
I have entered the settings and find that most of the options are written with in Chinese, for example;
settings>more settings, the only thing I see is WiFi, Google and Ehernet, while everything else is in Chinese.
1. Is this normal
2. How do I revert it back to all English.
3. I suspect that this could be causing my Netflick sign in problem,
Hoping somebody can help.
Go to Settings icon on RHS bottom of top set of icons. Select.
Row 2, item 2 Circle with latitude and longitude arcs. Select.
Select item 1 US English or 11 for Australian.
Return.
__________________________________
Paul
Beyonwiz T4, 2 x U4: FW - 19.3 20211010
Samsung QA85Q80BAWXXY 4K TV
Samsung QA65Q80TAWXXY 4K TV
Samsung HW Q800BXY soundbar
OverlayHD 1.70, IceTV, Foxtel IQ4
2 x Win7 PCs, 2 x Win10 PCs
Denon AVR -X2400H
Paul
Beyonwiz T4, 2 x U4: FW - 19.3 20211010
Samsung QA85Q80BAWXXY 4K TV
Samsung QA65Q80TAWXXY 4K TV
Samsung HW Q800BXY soundbar
OverlayHD 1.70, IceTV, Foxtel IQ4
2 x Win7 PCs, 2 x Win10 PCs
Denon AVR -X2400H
Re: WIZTV Dongle problem
Many thanks for your quick reply, I was easily able to revert to English.
I am still having problems logging in into Netflix, I had the same problem logging in the first time a few days ago, after a few hours for some unknown reason it logged in. I can't understand why as the smart TV logged in at the first attempt.
I have to keep trying.
I am still having problems logging in into Netflix, I had the same problem logging in the first time a few days ago, after a few hours for some unknown reason it logged in. I can't understand why as the smart TV logged in at the first attempt.
I have to keep trying.
Re: WIZTV Dongle problem
I'm not sure what leads you to that conclusion. Given the pedigree of the device, I would certainly expect Chinese to be more likely that English and English to be more likely than Korean.
Re: WIZTV Dongle problem
Because my HK Chinese friend said it wasn't Chinese as he knew it but he thought it was possibly Korean.
Regardless, it was unexpected and random but it hasn't recurred!
__________________________________
Paul
Beyonwiz T4, 2 x U4: FW - 19.3 20211010
Samsung QA85Q80BAWXXY 4K TV
Samsung QA65Q80TAWXXY 4K TV
Samsung HW Q800BXY soundbar
OverlayHD 1.70, IceTV, Foxtel IQ4
2 x Win7 PCs, 2 x Win10 PCs
Denon AVR -X2400H
Paul
Beyonwiz T4, 2 x U4: FW - 19.3 20211010
Samsung QA85Q80BAWXXY 4K TV
Samsung QA65Q80TAWXXY 4K TV
Samsung HW Q800BXY soundbar
OverlayHD 1.70, IceTV, Foxtel IQ4
2 x Win7 PCs, 2 x Win10 PCs
Denon AVR -X2400H
Re: WIZTV Dongle problem
Korean looks very different to Chinese, similar to how Russian looks very different to English. If you are familiar with one, you can probably correctly identify the other. If the person who is versed in Chinese positively identified the text as Korean, I'd tend to believe them too.
Still, it's very puzzling that the language would reset to Korean of all languages. The WizTV boxes are Chinese and as far as I know, there isn't a Korean connection at all.
Still, it's very puzzling that the language would reset to Korean of all languages. The WizTV boxes are Chinese and as far as I know, there isn't a Korean connection at all.
Re: WIZTV Dongle problem
Strange as this may sound I am having absolutely no luck signing into Netflix. in desperation thinking that I may have user name or password wrong I tried logging in via my computer, and presto logged on first attempt.
Very frustrated boy here.
Very frustrated boy here.
Re: WIZTV Dongle problem
No idea why it would either. I'm inclined to think it was just a random event. May have something to do with where it sits in the list.
No matter, the effect is the same if it were Japanese, Chinese, Arabic or Thai - completely indecipherable!
__________________________________
Paul
Beyonwiz T4, 2 x U4: FW - 19.3 20211010
Samsung QA85Q80BAWXXY 4K TV
Samsung QA65Q80TAWXXY 4K TV
Samsung HW Q800BXY soundbar
OverlayHD 1.70, IceTV, Foxtel IQ4
2 x Win7 PCs, 2 x Win10 PCs
Denon AVR -X2400H
Paul
Beyonwiz T4, 2 x U4: FW - 19.3 20211010
Samsung QA85Q80BAWXXY 4K TV
Samsung QA65Q80TAWXXY 4K TV
Samsung HW Q800BXY soundbar
OverlayHD 1.70, IceTV, Foxtel IQ4
2 x Win7 PCs, 2 x Win10 PCs
Denon AVR -X2400H
Re: WIZTV Dongle problem
Well after 8 hours of trying and untold number of attempts I have finally logged back into Netflix. After a clearing of data and a clearing cache via the settings, I managed to log in at the first attempt.
Finally, happy again.
Finally, happy again.